Florida hurricane season runs June 1 through November 30. If you are managing property in Florida for the first time, the combination of insurance complexity, legal obligations to tenants, documentation requirements, and vendor coordination that a major storm triggers is unlike anything in property management anywhere else in the country. This guide covers what every first-year Florida property manager needs to know before the season begins — what to understand, what to build, and what to do when the storm arrives.

Step 1: Understand the Policies Before You Need Them

The worst time to read your insurance policy is when you have a claim. Before June 1, obtain the complete policy documents (not just the declarations page) for every property you manage and understand these five things for each:

Hurricane deductible: Unlike the flat dollar deductibles you may be used to, Florida hurricane deductibles are typically 2–5% of the insured value of the structure. On a property insured for $400,000 at a 2% deductible, you owe $8,000 before coverage kicks in. Know this number for every property. This is the amount the property owner must fund out of pocket before the insurer pays anything.

Windstorm coverage: Confirm it exists. Many Florida policies — particularly Citizens policies — handle wind coverage differently or have separate wind policies. A property without windstorm coverage has no coverage for the primary damage mechanism of every major Florida hurricane.

Flood exclusion: Every standard property insurance policy excludes flood damage. Flood damage is covered only if there is a separate NFIP (National Flood Insurance Program) or private flood policy. Know which properties in your portfolio are in flood zones and confirm flood coverage exists for those properties.

Loss of rents: Find the loss of rents coverage and the sublimit. Compare that number to 18 months of the property's rental income. If the sublimit is less than 18 months of rent, there's a potential gap.

Claim filing deadline: Florida law now requires hurricane claims to be filed within 1 year of the loss. Do not let time pass after a storm without filing.

READ THE ACTUAL POLICY, NOT JUST THE DECLARATIONS PAGE

The declarations page tells you the limits and deductibles. It does not tell you the exclusions, the conditions, the duties after loss, or the endorsements that modify coverage. Request the complete policy document from the insurer or agent for every property you manage and read at least the exclusions section and duties-after-loss section before storm season. The exclusions are where most claim surprises come from.

Step 2: Build Your Vendor List Before You Need It

Post-storm Florida is a contractor's market. After every major hurricane, the demand for roofers, water mitigation companies, board-up crews, and general contractors exceeds supply by factors of ten or more. Property managers who have pre-established vendor relationships get on the queue immediately; those who start calling after the storm wait weeks or months for an initial response.

Before June 1, identify and vet at least one vendor in each category:

  • Emergency board-up and tarping: Available 24/7, licensed and insured, experienced with documentation for insurance reimbursement
  • Water mitigation: Licensed under Florida's mold-related services regulations, IICRC certified, available for 24-hour response
  • Licensed roofing contractor: Florida roofing contractor license (CC or CCC prefix), active workers comp and liability insurance, references from prior storm work
  • General contractor: For structural repairs requiring permits and inspections
  • Tree service: Emergency tree removal, bonded and insured, available for post-storm calls
  • Public adjuster: Know at least one FLDFS-licensed public adjuster with Florida hurricane claim experience before you need one
VENDOR VETTING CHECKLIST
Florida contractor licenseVerify at myfloridalicense.com
Workers comp certificateRequest COI — verify expiration date
General liability certificate$1M minimum, verify you're listed as additional insured
References from storm workAsk specifically for post-hurricane references
24/7 emergency contactCell phone number, not just office line

Step 3: Set Up Tenant Communication Templates

After a hurricane, you will need to communicate with tenants quickly about habitability status, repair timelines, rent obligations, and re-entry. Having communication templates ready in advance means you are not composing messages under pressure while simultaneously managing repair logistics.

Templates to prepare before season:

  • Pre-storm notice: Reminder of property-specific preparation requirements, tenant emergency contacts, your emergency contact number, and expectations for communication during and after the storm
  • Post-storm habitability assessment notice: We have assessed the unit and [it is habitable / it is temporarily uninhabitable pending repairs]. Your rent [is due as normal / is suspended for the period of uninhabitability].
  • Repair timeline update: Status update on ongoing repairs, estimated completion, and expectations for re-occupancy
  • Unit clear for re-occupancy notice: Confirmation that the unit has been inspected, cleared, and is ready for the tenant to return

Step 4: Pre-Storm Inspection and Documentation

Annual pre-storm documentation is the foundation of every successful hurricane insurance claim. No documentation — no baseline to prove storm causation. The pre-storm documentation protocol:

  • Exterior perimeter walkthrough with photos of roof, gutters, siding, windows, and doors
  • Interior photos of each unit — ceiling, floors, walls, and any existing water staining or damage
  • Dated photos stored in cloud storage with the property address in the filename
  • Video walkthrough of common areas for multi-family properties
  • Documentation of the date of any recent repairs or improvements

Do this annually, before June 1. Update it when significant repairs are made during the year.

Step 5: The Day After — What to Do and What Not to Do

The 48 hours after a storm clears are the highest-leverage period of your entire hurricane season preparation. What you do and don't do in this window significantly affects your insurance outcome.

Do:

  • Wait for official re-entry clearance before accessing properties in evacuation zones
  • Conduct a safety assessment before entering — look for structural damage, gas smells, exposed electrical
  • Photograph everything before moving or cleaning anything
  • Call your board-up and tarping contractor for any openings to the elements — document every dollar spent
  • File insurance claims as soon as possible — early filing means earlier adjuster assignment
  • Contact all tenants in affected properties

Do not:

  • Clean up debris or remove damaged items before documenting and before the adjuster visit
  • Make permanent repairs before the adjuster inspects — emergency mitigation is required; permanent repairs should wait
  • Accept the first settlement offer without reviewing it against your documented damages
  • Sign any document labeled "full and final settlement" without understanding what you are releasing
RESOURCES AND HOTLINES TO SAVE NOW

Save these before storm season: Florida Division of Emergency Management: 850-815-4000 | FEMA Disaster Assistance: 1-800-621-3362 | Florida CFO Consumer Helpline: 1-877-MY-FL-CFO | Citizens Property Insurance Claims: 1-866-411-2742 | NFIP Flood Claims: 1-800-621-FEMA | Florida Bar Lawyer Referral: 1-800-342-8011 | Florida Insurance Guaranty Association (FIGA): 850-386-3066

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The Bottom Line

Your first Florida hurricane season is the most dangerous one — not because of the storm itself, but because of what you don't know yet. The property managers who navigate major storms without catastrophic outcomes are not lucky; they prepared. They read the policies, built the vendor list, took the photos, and knew what to do when the storm cleared. Everything in this guide can be done before June 1. Do it now.